This course provides a full perspective on why and how IT services are sourced.
Topics covered include best practices in workload selection, vendor relations, risk management, principal agent theory, ownership models, and governance. We will explore the unique business drivers in the offshore sourcing of application support, software development, and IT enabled services. Classes will typically consist of lectures, guest speakers, & cases.
The intelligent sourcing of IT and knowledge based services will be a key differentiator in an organization's ability to successfully outperform its competition. Your ability to add value in this domain will make you a valuable organizational asset.