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A team of Carnegie Mellon University students is helping the South Australian government to understand and implement innovative technologies that enable “big data analytics” based citizen interaction.
A team of Carnegie Mellon University students is helping the South Australian government to understand and implement innovative technologies that enable “big data analytics” based citizen interaction. The project requires the team to research best practices in the provision of data infrastructure and services, and to provide recommendations on how to manage the transition.
“One problem is that different departments are working independently, and each has their own set of data”, said Teck Low, one of the team members. “They want a single view of data that’s consistent across all departments - they want us to build a roadmap or strategy that takes data from different agencies and gives them directions on how to improve in future data management, integration and analytics.
The students began by investigating best practices in countries including Singapore, UK, US, Belgium, Sweden, Ireland, and India. The Australian Federal government portal (myGov) and the NSW government were included to provide examples of a similarly high standards within a specifically Australian context.
After investigating the services offered by these countries, the team analysed the changes needed to make a significant proportion of South Australian government transactions available through mobile and other platforms.
“The Citizen-centric Data Analytics project is a massive and futuristic undertaking”, said Professor and project mentor Murli Viswanathan. “CMU-A students have already made significant progress in the development of a roadmap, and will be presenting their recommendations shortly.”
From left to right: Sai Chaitanya, Madan Parameshwaran, Poorna Thejasvi, Sarita Senapati, Prof. Murli Viswanathan, Teck Low, Jai Giridhar and Trilokesh Rao