Current Students

COVID-19 FAQ

Why is CMU-A campus conducting classes remotely?
While there is no case of COVID-19 at CMU-A, the university is taking unprecedented steps to balance its educational mission with its duty to protect the health and well-being of our entire community.

According to experts, the best chance of limiting the spread of the virus is to implement social distancing and hygiene promotion strategies. CMU-A faculty and staff have the skills, experience and systems in place to shift to remote instruction and distance learning.

CMU-A is committed to provide the highest quality of education via remote instruction as it does through in-person teaching.

Should you have any query or require any advice regarding this action, you may contact Dr. Emil Bolongaita, Head of CMU-A campus, at head@australia.cmu.edu.

Will there be any classes conducted on a face to face basis?
No, all classes will be delivered remotely by faculty via Zoom videoconferencing. Students will connect individually to virtual classrooms from their respective locations. Students will be able to engage with faculty in real-time. They will also be assisted by teaching assistants as needed.

CMU-A IT team will assist each student to connect from wherever they are and ensure that their individual laptops are appropriately set up. You may seek technical advice from the IT team via email itoffice@australia.cmu.edu or phone +61 (08) 8110-9999.

Will the CMU-A campus be open?
The CMU-A campus will remain open and operational as usual.

- IT support including printing facilities will be accessible.

- The Library will be open as per normal hours. - For student accounts – please e-mail your enquiries to studentaccounts@australia.cmu.edu

Can students go to campus to study and access the facilities?
Yes, students can access all services as usual maintaining the required social distance. Social distancing means that interactions be done at least 2 meters apart.

What activities will be held on campus?
Following the recommendation from the University, CMU-A will postpone or cancel all events that have more than 25 people. Selected events will be conducted remotely, such as guest lectures and convocations. You will receive announcements from the respective organisers closer to the date.

Who can I discuss my academic progress or any other concerns with during this time?
Please direct all your enquiries to Pixie Yeap, Director of Programs. Pixie can be contacted on e-mail pyeap@australia.cmu.edu or by phone +61 425 213 123.

What will be the mode of assessments?
Assessments will remain as part of each course to ensure that students have fulfilled the course requirements to expectations. The mode of the assessments, particularly tests, will be specified for each course by the faculty.

How can I contact faculty members?
Faculty members can be reached via email as per usual practice. Faculty members will also advise students in their respective courses on other modes of communication and consultation.

How will review sessions be conducted by teaching assistants (TAs)?
Review sessions will be conducted remotely. Faculty members will provide details in the remote classes and in the course page in Canvas.

How can I book for a consultation session with a TA?
Consultations will be conducted remotely. Detailed information will be provided in the course page in Canvas.

Who can I contact for IT support during this time?
The IT team can be reached via e-mail itoffice@australia.cmu.edu or phone 08-8110 9999

Who can I contact for Student Services support during this time?
You can email Student Services at studentservices@australia.cmu.edu or call the Hotline at +61 (08) 8110 9990.

You may contact the following staff during business hours:
Anneliese Elmendorp, Student Services Coordinator E-mail: aelmendorp@australia.cmu.edu
Anneliese can also be contacted on Facebook Messenger and WeChat (ID: AnnelieseE82)
Pixie can be contacted on Whatsapp and WeChat (ID: pixieyeap)

Where can I find information and updates on the COVID-19 in Australia?
You can find the latest updates on the CMU-A website.

The Australian government provides regular updates through the following links:

What's on in Adelaide?

Adelaide, 5th most livable city in the world. And home of Carnegie Mellon University in Australia. Check back here often to see the latest events, things to do and what's on in Adelaide.

Course Catalogue

Access the full range of Heinz course catalogue.

Policy and Procedures

In this section, you will find a list of Carnegie Mellon University in Australia's policies and procedures.

For additional university-wide policies, please visit Carnegie Mellon University.

CMU Online Library Resources

Students can access Carnegie Mellon's library resources here.

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