Student Services

Academic Services

As a small campus our academic and program staff are closer and on-hand to help you through your studies and to make sure you get the most out of your studies. Our academic services include:

  • Course planning with the Senior Director of Academic & Institutional Partnerships who will guide your academic progress throughout your study;
  • Access to libraries of Carnegie Mellon University in Adelaide, Pittsburgh and other universities;
  • A Faculty Advisor to ensure your degree suits your academic and career goals;
  • Teaching Assistants (TAs) to provide additional academic assistance.

IT Services

Our IT facilities include a wireless broadband network throughout the campus, two computer clusters, lecture and tutorial rooms with video and media connectivity, and networked printers. Students are required to bring their own laptop. 

Computing Services provides support on a wide range of computing and communication topics and is responsible for all computing facilities at the Adelaide Campus. Our services include:

  • AV equipment support
  • Video conferencing support
  • Printing services
  • Hardware repairs and maintenance
  • Software installation, support and licensing

You can contact IT Services Monday - Friday 8:30 AM to 4:30 PM.

Student Welfare Services

We provide students with a range of student welfare services designed to cater to student safety, religious and support needs. These include:

  • Emergency mobile contact at all times;
  • Prayer rooms within the university building;
  • Student recreation areas with complimentary tea/coffee facilities;
  • Secure facilities with swipe access and emergency buttons throughout the building for every student;
  • Returning home assistance and support.
  • Free Counselling Services - Carnegie Mellon University provides free counselling services every Monday (excluding Public Holidays). Students will have the opportunity to discuss any issues or concerns they may have during their study period.
  • Off-Site Counselling Services - Carnegie Mellon University has engaged with a private Counselling Service. Once admitted, students will be provided with more information on the services. 
  • Accommodation - For Tenants Rights and Responsibilities please contact the Consumer and Business Services (CBS)

Orientation

As a new student, you are required to attend our comprehensive orientation program where we will welcome you to Carnegie Mellon University in Australia and Adelaide. Orientation includes an information pack and tours of Adelaide City and South Australia surroundings as well as comprehensive information on a variety of topics including:

  • University facilities, including IT services and student ID card;
  • Finance and budgeting;
  • Australian culture;
  • Health insurance and student visa conditions;
  • Academic requirements and enrolment.

Students with Disabilities

Carnegie Mellon University in Australia is committed to providing an accessible learning environment for students with disabilities. Class rooms are equipped with microphones, many courses are recorded for future reference and faculty and staff are committed to proactively ensuring that each student is provided with the opportunity to succeed. The building access includes a wheel chair ramp, and access to each floor can be gained by using the lift.

Should you require special equipment or support please contact us.

Student Culture and Life

We encourage all students to be involved in activities held on campus and attend events hosted for international students in Adelaide, such as:

  • Yearbook committee;
  • Student representative committee;
  • Student social committee;
  • Student families' social group;
  • Social and networking events and activities organised by Carnegie Mellon University in Australia;
  • Australian Computer Society Membership (MSIT, MISM students only).

Career Services

Carnegie Mellon University in Australia provides its students with careers counselling and professional coaching services to assist students and alumni to progress their careers. Available 8.30 am - 4.30 pm Monday to Friday.

Services include:

  1. Job search assistance, including review of resumes and cover letters, interview preparation, and salary negotiation discussions. Please contact Career Services in your first semester to arrange this;
  2. Workshops on a variety of job search skills, including resume writing, interviewing, negotiating job offers, business etiquette, and case interviews;
  3. Networking events and on-campus presentations and interviews. As approximately 70% of jobs are filled without being advertised, attending these events can be crucial;
  4. Our alumni can share their perspectives not only on their current industry or employer, but also the adjustments needed to transition from university to the workplace. Contact Career Services for information on contacting alumni.

Student Payments with Flywire

We've partnered with Flywire to make the international payment process easier. Flywire allows you to pay securely from any bank, typically in your home currency. You can pay by international bank transfer or with international credit and debit cards.
 
By paying Carnegie Mellon University in Australia through Flywire, you can:

  • Avoid unexpected payments
    Unexpected bank fees can result in a short balance on your account when payment reaches your institution. Flywire ensures your tuition is delivered in full every time.
  • Track your payments from start to finish
    Track payment online 24 x 7 and receive email and text alerts.
  • Pay in your home currency
    Avoid unnecessary bank fees and receive favourable foreign exchange rates.
  • Customer service
    Contact their multilingual support team with questions, day or night via phone, chat and email.


Pay now with Flywire


Carnegie Mellon Ethics Reporting Hotline

The health, safety and well-being of the university community are top priorities at Carnegie Mellon University. CMU provides a hotline that all members of the university community should use to confidentially report suspected unethical activity relating to financial matters, academic and student life, human relations, health and campus safety or research.
 
Students, faculty and staff can anonymously file a report by calling 1-877-700-7050 or visiting www.reportit.net (user name: tartans; password: plaid). All submissions will be reported to appropriate university personnel.
 
The hotline is NOT an emergency service. For emergencies, call the South Australia Police on 000 and for non-urgent assistance on 131 444.

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